FAQs

 

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Who are the Wealth at Work group of companies?

Affinity Financial Awareness Limited has now become a member of the Wealth at Work group of companies.

The Wealth at Work group of companies specialises in providing financial education, guidance and regulated independent advice in order to implement and manage investment planning solutions for individuals approaching or in retirement.

Who is ‘my wealth’ and what do they do?

my wealth is a trading name of Wealth at Work Limited which is also part of the Wealth at Work group of companies which provides independent financial advice and discretionary investment management services.

These services help individuals ensure that their investments are appropriately managed by;

  • Creating investment strategies that meet personal objectives which are flexible enough to adapt to changing needs
  • Selecting investments from the whole-of-the-market
  • Actively managing those investments so they continue to remain appropriate through changing market conditions

If you would like more information please click here, or alternatively download our information leaflet below:

Information Leaflet (887 downloads)

 

What is a discretionary investment management service?

Taking into consideration your circumstances and attitude towards investment risk, we will select a range of investments to meet your specific objectives.  Our Investment Managers then have the discretion to make changes to those investments as and when they see fit depending upon their views and the prevailing market conditions. This means we can make adjustments to the portfolio more quickly, more efficiently and more consistently for all clients.

The service not only has access to managed funds (OEICS/Unit Trusts) from the whole of the market but where appropriate can also invest in direct investments such as shares, gilts and corporate bonds.

How many Advisers does Affinity Financial Awareness Ltd have and where are they based?

Affinity has over 40 Advisers who provide independent regulated advice and operate throughout the UK. They are all fully qualified and experienced and help employees of some of the largest UK companies to make the most of their savings and investments.

Do the Advisers continue to offer independent advice?

Yes – our Advisers provide independent financial advice in relation to investments.

Are all the Advisers experienced?

The Advisers are all fully qualified and experienced. They are all full-time employees of the firm and can advise on a wide range of subjects including investments, savings and pensions.

To learn more and to meet some of the team, please download our latest newsletter:

Autumn Newsletter 2016 (1010 downloads)

 

Are your Advisers on commission?

No. All of our Advisers are salaried employees.

Will I have my own dedicated Adviser?

Yes. You will be assigned a dedicated Adviser who will take into account any personal financial goals that you have and will create an investment strategy tailored to meet your specific financial needs.

Will Affinity Financial Awareness remain in business – what will happen with my investments?

There have been no changes to Affinity Financial Awareness Ltd. The business continues to operate in exactly same way as previously and will also continue to manage your investments in exactly the same way.

How often will you review my investments?

We offer an annual review for all clients. However, you can arrange to see your adviser at any time.

What if I have specific financial goals?

If you have specific financial goals, for example paying for your child’s wedding, funding a holiday of a lifetime or helping with a grandchild’s school fees, then such milestones are important considerations .  We will take into account any personal financial goals that you have and will create an investment strategy tailored to meet your specific financial needs.

How will I be kept informed?

We will send you a newsletter and a valuation statement twice a year , and an annual tax statement.  To keep up-to-date with the latest news and events and for market updates, you can also subscribe here. Weekly market summaries and market updates are also sent to clients via email.  Budget reports are also available to download.  Your Adviser may also contact you at any time to discuss your investments.

Can I terminate my agreement at any time?

Yes. You may terminate your agreement by written notice at any time (not by email or facsimile).  Contact details can be found here.

Who do I contact if I wish to complain?

We have a formal complaints procedure and endeavour to address any client concerns and complaints speedily and efficiently. A copy of our complaints handling procedure is available upon request. This is without prejudice to your right to complain to a regulatory body. If you are not satisfied with our response, you may contact the Financial Ombudsman Service.

My question is not here – how can I get an answer?

If you would like to find out more information please contact us.  We will endeavour to answer your question as quickly and as thoroughly as possible.